Can your employees work productively from anywhere using voice apps on their smartphones? Conduct remote business meetings via web conferencing without requiring apps? Service your customer requests via website live chat by Call Center team ? With Ecolor they can do this and much more…
With Information Technology Services & Solutions to help your business
fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.
Web client and mobile apps for remote working.
Included in your system, no add-ons needed
Talk with your customers in real time via your website or Facebook!
Allow your customers to interact with you instantly
CRMs, MS 365 and Teams
Save on your phone bills, add ons and hardware
Keep your numbers, choose your phones and your provider
includes advanced security features
ECOLOR Technologies is the best 3CX Partner in Saudi Arabia due to its extensive knowledge and experience in providing call center solutions to companies in the region. With a team of highly skilled professionals, ECOLOR Technologies is committed to delivering top-notch services and solutions to its clients.
One of the key factors that sets ECOLOR Technologies apart as a 3CX Partner in Saudi Arabia is its strong commitment to providing exceptional customer support. The company offers 24/7 technical support to ensure that clients can rely on their 3CX systems at all times. In addition, ECOLOR Technologies provides its clients with comprehensive training and guidance to help them make the most of their communication systems.
ECOLOR Technologies also offers customized solutions tailored to the unique needs and requirements of each client. This personalized approach ensures that clients receive a communication system that meets all their needs and is optimized for their specific operations.
Overall, ECOLOR Technologies is the best 3CX Partner in Saudi Arabia due to its exceptional technical expertise, commitment to customer support, and personalized approach to communication system solutions.
Check out our product features to find what VoIPTools can do for you and your business.
Create an unlimited number of custom statuses.
Monitor the activities of your inbound/outbound call centers.
Automate the export of 3CX Call Detail Records to SQL or MySQL.
Automate the unattended calls to customers using campaigns
Dialer that enables agents to place calls, read survey scripts, and record information.
Manage all call recordings using a simple web portal.
Leave a voicemail or request a call back when the extension becomes available.
Classify, track, and report on phone calls using a simple pop-up.
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Get advanced call center features. Increase your customer service, sales, boost productivity
tracks the number of busy agents, answered calls, waiting calls, total talk time, callbacks, waiting time, and abandoned calls – all the info a manager needs to make decisions.
User activity reports, Extension statistics reports, Average talking time, Call distribution, Queue callbacks reports, Team queue calls, Statistic & breaches SLA
Record calls for legal and quality monitoring purposes, Train agents during a live call with Listen in and Whisper, Use Barge in to take over when needed.
