With 3CX, you can activate WhatsApp Business on your unified number 9200
Reply to WhatsApp messages from 3CX
Give your clients more ways to communicate. WhatsApp can be answered directly from 3CX. Transfer the chat to a colleague or group when needed.
Add WhatsApp to your call center solution. Take the pain out with one central system for calls, live chat, WhatsApp, Facebook and SMS. With 3CX, you can instantly deliver WhatsApp Business messages to Web Client, Desktop Application, and Smartphone Apps. Agent teams can respond, relay and resolve customer inquiries, all from a single platform.
You can direct WhatsApp to all call center employees, so that each employee can send and receive WhatsApp messages, distribute tasks and work with ease and more productivity, through the 3CX program for desktop or mobile.
Web client and mobile apps for remote working.
Included in your system, no add-ons needed
Talk with your customers in real time via your website or Facebook!
Allow your customers to interact with you instantly
CRMs, MS 365 and Teams
Save on your phone bills, add ons and hardware
Keep your numbers, choose your phones and your provider
includes advanced security features