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Hassel · ECOLOR Technologies

Hassel — debt collection management software

Do you run a collection agency, finance company, bank, or an internal debt-management department? Hassel from ECOLOR is the most integrated, professional solution to manage collection operations, organize collector performance, and deliver advanced reports that help you make accurate decisions and boost productivity.

Integrated management of collection operations, collector and supervisor tracking, internal messaging, advanced reports, and high data security.

  • Integrated collection software
  • Collector & supervisor management
  • Advanced reports
  • High security
  • Arabic & English support

01 · Definition

What is Hassel?

Hassel is specialized software to manage debt-collection operations, built for collection agencies, finance companies, banks and internal debt-management departments. It brings debt management, case distribution to collectors, performance tracking, and internal messaging into one place.

Hassel helps you organize collection teams and raise their productivity through clear dashboards and tasks, with advanced reports that give you accurate visibility into collection rates and collector performance, and high protection for your sensitive data.

02 · Benefits

Key features of Hassel

Integrated collection management

Manage debts, distribute cases and follow up from one organized system.

Collector & supervisor management

Distribute cases and track collector and supervisor performance with clear dashboards and tasks.

Advanced reports

Accurate reports on collection rates and performance to support data-driven decisions.

High security

High protection for sensitive data with precise access-permission management.

Internal messaging

A requests and internal-messaging system to coordinate work across the team easily.

Higher productivity

Organizing and tracking operations raises collection-team efficiency and completion rates.

03 · Capabilities

What does Hassel include?

Hassel provides a complete system to manage collection operations professionally:

  • Debt & case management
  • Case distribution to collectors
  • Collector & supervisor performance tracking
  • Advanced reports & dashboards
  • Requests & internal-messaging system
  • Access-permission management
  • Data protection & security
  • Follow-up scheduling
  • Complete case history
  • Technical support

04 · Who it’s for

Who is Hassel for?

  • Collection agencies and offices

  • Financing and installment companies

  • Banks and financial institutions

  • Internal debt-management departments

  • Portfolio-management companies

  • Financial follow-up teams

05 · Why ECOLOR

Why Hassel from ECOLOR?

Because ECOLOR Technologies provides Hassel with support, training and ongoing development, and it can be combined with communications and call-center solutions for more efficient collection operations, with real experience in the Saudi market.

  • A specialized collection systemPurpose-built for collection operations with experience in the sector’s needs.
  • Deployment, training & supportFrom setup and training to support and development after go-live.
  • Combinable with a call centerCan be linked with 3CX communications solutions for more efficient collection operations.
  • Security & reliabilityHigh data protection with precise permission management.

06 · FAQ

Frequently asked questions about Hassel

What is Hassel?
It is specialized software to manage debt-collection operations, bringing case management, distribution to collectors, performance tracking and reports into one system.
Who is Hassel for?
For collection agencies and offices, finance companies, banks, internal debt-management departments and financial follow-up teams.
Does it provide performance reports?
Yes, Hassel provides advanced reports on collection rates and collector performance that help you make accurate decisions.
Is the system’s data secure?
Yes, Hassel provides high protection for sensitive data with precise access-permission management.
Can it be combined with a call center?
Yes, Hassel can be combined with communications and call-center solutions such as 3CX for more efficient collection operations, depending on the setup.
How do I get started with Hassel?
Request a demo from the ECOLOR team. We walk you through the system based on your company’s needs and help with deployment, training and support.

Organize your collection operations with Hassel

Raise your collection team’s efficiency with Hassel from ECOLOR Technologies in Saudi Arabia and the region, with integrated management, advanced reports and high security. Our team is ready to support you in Arabic and English.

ECOLOR Technologies — Cloud & On-Premise 3CX solutions

3CX Solution Provider · Fanvil Platinum Partner | Yealink Gold Partner

Unified Number: 920033987 · WhatsApp: +966920033987

Request a demo of Hassel now.